Assetwatch The Field Service Technician installs, tests, and services AssetWatch Condition Based Monitoring solutions at client sites. This role requires travel, technical troubleshooting, and customer interaction.
Responsibilities
Physical ability to work in confined industrial environments; wear Personal Protective
Equipment (PPE), including protective glasses, protective gloves, protective clothing, and footwear.
Ability to travel up to 100% of the time, often on short notice.
Requires overnight travel.
Occasional weekends and off hours required.
Develops a cohesive knowledge of company products and overall ability to adapt them in varying customer environments.
Ensures that all installed Vero product solutions are properly reviewed with assistance of the field coordination team.
Provide on-site technical support for the industrial and manufacturing customer base to ensure complete customer satisfaction.
Effectively troubleshoot and repair product installation when communication issues are needed.
Communicate and maintain installation and field service records.
Manage and maintain service tools and inventory to ensure accountability of assigned company assets.
Interact with customers in a friendly and professional manner and consistently represent the company image and brand in a positive and professional manner.
Qualification
Experience with travel-related workExperience with hand toolsOSHA 10Fluency in EnglishLegally authorized to work in the USA
Required
3+ years of experience in the field service industry desired.
Experience with travel-related work.
Experience with hand tools, air tools and large specialized tools specific to the job/project.
General knowledge of industrial manufacturing equipment
General knowledge of industrial electronic systems including enclosures, cabinets, chassis, electrical connectors, cabling, and mounting hardware.
Familiarity with industrial networking equipment and protocols.
Familiarity with vibration analysis and environmental test including vibration and shock is preferred but not required.
Familiarity with preventive and predictive maintenance, commissioning new systems and repair of associated equipment is preferred but not required.
OSHA 10, prefer OSHA 30 certification - can be educated upon hiring.
Fluency in English; other languages are a plus.
Legally authorized to work in the USA, without sponsorship.
The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process.