We are looking for an IT Support Specialist Intern to join our internal IT team. You will be the first point of contact to support the technology needs across the company: account access, laptops and workstations, printers, conference rooms. This is a hands-on role covering many of the growing IT support tasks at Reflect Orbital.

Serve as support for employee IT requests, resolving tickets or escalating as needed

Diagnose connectivity issues on Windows, macOS, and Linux machines

Prepare and configure laptops and workstations

Onboarding and offboarding users, on services like AWS, Google, and Windows

Handle account access requests: password and 2FA resets, license and seat assignment across Google Workspace, Microsoft 365, Slack, Jira, and Adobe

Contribute to IT documentation, internal knowledge base, and write user facing guides

Keep the server room, IT rack, and inventory of supplies organized and stocked

Place hardware and supply orders

Coordinate warranty repairs and onsite vendor technician visits

Managing and recording IT assets

Assist with wireless access points, switch ports, VLAN and DNS changes, and VPN/mesh network enrollment

IT Support Specialist Intern

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Reflect Orbital

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