As Senior Director, Client Strategy, you’ll set the direction for Gummicube’s Client Strategy function over the next 12 months. You’ll lead client service and strategy for an assigned portfolio while strengthening the team’s capacity for future needs. You’ll partner with the Senior Director, Account & Client Services; both teams serve assigned accounts and share a focus on retention, client growth, and delivery.

Lead client onboarding for your portfolio, helping clients understand Gummicube’s technology, approach, and opportunities for growth

Build relationships with senior client stakeholders and guide account plans based on their goals and performance data

Direct app store research, strategy, and testing recommendations that help clients improve visibility and conversion

Help your team navigate app store submission requirements and technical or compliance-related questions - bring in the appropriate product, technical, compliance, or legal experts when needed

Oversee the quality and timeliness of client analyses, reports, performance updates, and other agreed deliverables

Support retention and lead growth planning for your accounts, including renewals, expanded services, and opportunities to introduce relevant Airship services

Develop accurate revenue, retention, renewal, and opportunity forecasts for your portfolio. Help shape proposals, pricing recommendations, and contract discussions within approved parameters

Work with Business Development, Account & Client Services, product, data, creative, marketing, and engineering teams on client solutions and handoffs

Lead, coach, and develop your team through clear goals, regular feedback, career development, and performance management

Track market and platform changes, share client insights with Gummicube’s leaders, and use approved AI-enabled tools responsibly under company policy

These responsibilities may change as business needs evolve.

Senior Director, Client Strategy

Responsibilities

Qualification

Required

Benefits

Company

Airship

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