Seed Senior ERP Manager at Seed responsible for architecting, building, governing, and supporting the ERP ecosystem to support a high-volume, multi-channel business. Partners with multiple departments to translate business needs into ERP solutions.
Responsibilities
This role exists because, as Seed launches retail alongside DTC and Amazon, the systems behind the business (NetSuite at the core, connected to ecommerce, subscription billing, fulfillment, spend management, and EDI) need a technical owner to keep a high-volume, multi-channel, multi-entity business running cleanly at scale. The Senior ERP Manager reports to the CFO and is a hands-on individual contributor who architects, builds, governs, and supports the ERP ecosystem. The role is accountable for keeping the ERP architecture designed, updated, maintained, and continuously improved so Seed gets accurate financial reporting, streamlined processes, and near real-time delivery of data.
Partner with Finance, Operations, Growth, and Technology to translate business needs into ERP solutions and prioritize a company-wide systems roadmap, so investment goes to the work with the greatest business impact.
Own the architecture, administration, and development of NetSuite as Seed’s system of record across DTC, Amazon, and Retail, so the business runs on a single, reliable source of truth as it scales.
Design, build, and maintain SuiteScript solutions, workflows, saved searches, and SuiteQL-driven automation to reduce manual effort and improve the speed and accuracy of financial data.
Own the integration layer end to end, including ecommerce, 3PL transactions, spend management, and EDI, with monitoring, error handling, and recovery, so data flows accurately between systems in near real time.
Establish and enforce systems governance, including deployment standards, sandbox and release management, API limit management, change control, and documentation, so changes are controlled, auditable, and low-risk.
Build AI-augmented workflows, with appropriate guardrails, to automate reconciliation, billing operations, reporting, and cross-system data quality, so the team spends less time on manual work and more on analysis.
Partner with the Controller and accounting team on close automation, billing remediation, revenue data integrity, and audit-readiness of system controls, so financial reporting is accurate, timely, and defensible.
Design forms, roles, dashboards, and saved searches that enable non-technical teams to self-serve confidently, reducing dependence on technical resources for everyday needs.
Provide training, support, and documentation so systems knowledge is durable rather than tribal and the business is not dependent on any one person.
Manage systems projects end to end, including implementation partners and consultants, and own budgeting and forecasting for the ERP and SaaS stack, so projects are delivered on time and spend is controlled.
Serve as the escalation point for systems incidents, performing root-cause analysis and building durable fixes, so issues are resolved quickly and don’t recur.
Qualification
Expertise in SuiteScript 2Experience in omnichannel (DTCProject management experienceNetSuite AdministratorKey partners
Required
7+ years in ERP or business systems roles, including 5+ years of hands-on NetSuite administration and development in a multi-entity environment.
Expertise in SuiteScript 2.x, SuiteQL, and NetSuite APIs, including building and debugging production scripts.
Deep experience with integration platforms and high-volume integration patterns, including concurrency management and error recovery.
Experience configuring and supporting EDI connections between NetSuite and third parties.
Experience in omnichannel (DTC, retail, Amazon) consumer or CPG businesses with inventory and subscription commerce at high order volumes.
Working knowledge of ERP fundamentals—order-to-cash, revenue recognition, month-end close, and procure-to-pay.
Experience using AI tools in technical work and designing AI-powered automations with guardrails.
Project management experience, including owning software budgets and delivering cross-functional implementations.
Ability to translate between technical and business stakeholders, and to mentor specialists, consultants, and power users without formal reports.
Preferred
NetSuite Administrator, SuiteFoundation, or SuiteCloud Developer certification.
SQL and data warehouse integration experience.
Experience with subscription billing platforms.
Collaborate effectively across teams and disciplines.
Communicate clearly with relevant stakeholders.
Navigate changing priorities while maintaining accountability for outcomes.
Demonstrate Seed’s values through how you work, make decisions, and collaborate.
