Field Service Technical Trainer

Required

• Technical Knowledge & Application: Demonstrates working knowledge of electrical systems, mechanical assembly, startup testing, troubleshooting, commissioning processes, software tools, and related field service practices; applies technical expertise to training content and practical instruction.
• Assessment & Evaluation: Assesses trainee progress, technical comprehension, practical skill development, and overall readiness through observation, testing, hands-on exercises, and other evaluation methods; identifies strengths, deficiencies, and additional training needs.
• Organization & Training Administration: Maintains organized training schedules, materials, records, and documentation; ensures training activities are planned, tracked, and completed in a timely and accurate manner.
• Cross-Functional Collaboration: Works effectively with Field Service leadership, production teams, engineering, shop leads, technicians, and other internal stakeholders to identify training needs, coordinate learning activities, and support workforce readiness.
• Continuous Improvement: Actively supports the review, refinement, and enhancement of training programs, materials, and processes to ensure training remains current, effective, operationally aligned, and responsive to business needs.
• Problem-Solving & Judgment: Identifies training-related issues, learning gaps, and operational challenges; uses sound judgment to recommend practical solutions, escalate concerns when appropriate, and support effective outcomes.
• Attention to Detail: Demonstrates accuracy and thoroughness in training delivery, trainee evaluations, recordkeeping, and training documentation; helps ensure consistency and quality across the training process.
• Safety Awareness & Compliance: Promotes safe work practices and reinforces compliance with company procedures, technical standards, and safety requirements, including training related to energized electrical equipment and field service operations.
• Adaptability & Learning Agility: Adjusts training methods, priorities, and content in response to trainee needs, business changes, operational feedback, and evolving technical requirements; remains open to learning and continuous improvement.
• Service Orientation: Supports the success of Field Service employees by approaching training with responsiveness, professionalism, and a commitment to helping employees build confidence and capability in their roles.
• Associates technical degree in engineering, electrical technology, industrial technology, or a related field preferred; equivalent combination of education and relevant field experience may be considered.
• Minimum of 2 years of relevant experience in the electrical industry, field service, testing, commissioning, troubleshooting, or related technical work required.