Forward-Deployed Product Manager

San Franciscofull timeOn Site

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senior

$180k–$220k

H1B: no

Onos Health Forward-Deployed Product Manager at Onos Health owning strategic client relationships and translating clinical and operational needs into product direction. Manages delivery and collaborates cross-functionally to drive outcomes in behavioral healthcare.

Responsibilities

We're seeking a Forward-Deployed Product Manager who is motivated to fix how behavioral healthcare is managed, delivered, and paid for in the United States. This is a high-ownership, client-facing role at the intersection of product, account management, and implementation, built for someone who wants to be close to the problem, not just the roadmap.
You'll be the person your customers trust, the person engineering relies on for clarity, and an early voice in shaping how Onos builds and delivers at scale. You will report directly to the Chief Product Officer.
Own the own the strategic relationship with the client, understand their pain points, and help guide to the product for their specific needs
Develop deep fluency in how health plans operate across utilization management, prior authorization, and clinical workflows so you can anticipate needs and drive real outcomes
Translate customer requirements into clear product specs and acceptance criteria that your engineering partner can execute against
Manage project timelines and delivery, holding the pod accountable and communicating proactively when things shift
Strong collaboration with data science/analytics and clinical teams
Surface patterns across your accounts that inform the broader product roadmap
Help define the playbook for how Onos serves customers as we grow

Qualification

Project management disciplineMPHExperience at a health planStrategy consulting background

Required

3-7 years of experience in product management and/or consulting
Strong communicator who can run a client meeting, write a clear spec, and follow up without being chased
Project management discipline; you track details, hit deadlines, and keep things moving
Comfortable working with technical teams and translating between business and engineering
Self-directed and comfortable with ambiguity; we're early and the playbook is still being written
Ability to navigate complex situations across clients
Passionate about solving healthcare’s biggest challenges

Preferred

MPH, MHA, or other health policy or public health credential
Experience at a health plan, BHMO, managed care organization, or health plan vendor
Strategy consulting background