Courier Health People Operations Lead at Courier Health to build infrastructure, data, and programs for a growing team. Owns total rewards, employee lifecycle, and uses AI to scale the people function.
Responsibilities
Courier Health is at an inflection point. We exist to get patients faster, better access to life-saving therapies, and every person we hire extends that reach. We’ve grown from 60 people to 140 this year, and the systems that got us here won’t carry us further. This role owns that.
As People Operations Lead, you’ll report to our Chief People Officer and build the infrastructure, data, and programs that help a growing team do its best work. You’ll start as a team of one and use AI to do more than a team of one usually can. Most of this function is still unwritten. If you’ve helped a startup scale from Series A or B and want to build a people function with direct access to leadership, this is the seat.
What You’ll Build
A people function that runs on systems, not memory. We have a solid base in our HRIS, policies, and handbook. You’ll decide what to bring in-house, what to automate with AI, and what to retire, and you’ll document it all so the function runs without depending on any one person.
Data that tells leadership the truth about the team. You’ll define the people metrics that matter, build the dashboards that track them, and turn the numbers into a story our executives can act on.
Qualification
5+ years in People Operations or HR
Required
5+ years in People Operations or HR
Experience at an early-stage tech company scaling from Series A or B
Hands-on experience with a PEO and moving HR administration in-house
Proven ownership of total rewards including band design, benchmarking, and pay equity analysis
Preferred
You have program management experience running cross-functional initiatives.