Robotics Field Service Technician at Contoro · LumiJobs
entry
H1B: no
Contoro Robotics Field Service Technician to support robotic unloading systems in warehouse environments. Responsible for troubleshooting, repairing, and maintaining robotic systems on-site while ensuring strong customer relations.
Responsibilities
Troubleshoot, repair, and upgrade robotic systems
Troubleshoot electro-mechanical issues in real time and restore the system to operational condition with minimal downtime, escalating to remote engineering support when needed
Diagnose and repair mechanical, electrical, and pneumatic faults, including work on sensors, motors, and robotic arms
Read and understand schematics, troubleshooting guides, and other documents to isolate problems
Support equipment upgrades and modifications
Perform preventative maintenance
Track and share maintenance records
Replace worn or failed components
Perform calibrations and daily readiness checks
Keep detailed reports
Document activities, repairs, and system performance through detailed field reports and Jira tickets
Track and manage on-site spare parts and consumables to maintain adequate supply
Qualification
Associate’s Degree in MechatronicsPhysically able to lift up to 50 lbsFlexible on shift coverageValid driver's licenseAuthorized to work in the United StatesStrong communication skillsBachelor’s Degree in MechatronicsExperience in automationFamiliarity with PLCsContract Details
Required
Associate’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field
2+ years of experience in Robotics or Field Service
Ability to work independently in fast-paced environments
Physically able to lift up to 50 lbs, stand and walk for 8-10 hours, and maneuver in and around equipment including tight spaces
Willing to work in a warehouse environment that may not be climate controlled
Flexible on shift coverage, including occasional overtime and on-call support as required
Valid driver's license
Authorized to work in the United States
Strong communication skills
Prior experience in a customer-facing or field service role
Preferred
Bachelor’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field
Experience in automation, robotics, or warehouse operations
Experience working on AC and DC electrical systems, specifically 480VAC systems
Familiarity with industrial robot arms (KUKA, Fanuc, or similar)
Familiarity with PLCs, HMIs, or servo/motor drives
Familiarity with Jira or other ticket management system
Familiarity with software systems especially Linux and ROS, as well as with command line interface
