Robotics Field Service Technician [CA]

Buena Park, CAfull timeRemote

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mid

$70k–$85k

H1B: no

Contoro Robotics Field Service Technician at Contoro Robotics supports autonomous robotic unloading systems by diagnosing and repairing mechanical, electrical, controls, and software issues. The role involves root-cause analysis, preventative maintenance, and coordination with engineering teams.

Responsibilities

Independently troubleshoot and diagnose complex mechanical, electrical, controls, software, and robotic system issues.
Perform root-cause analysis and determine appropriate corrective actions and escalation paths.
Diagnose and repair issues involving sensors, motors, robotic arms, electrical and pneumatic systems, PLCs, HMIs, and servo drives.
Analyze system logs, diagnostic data, schematics, and technical documentation.
Perform preventative and corrective maintenance, calibrations, component replacement, and operational readiness checks.
Support system upgrades, modifications, software/firmware updates, testing, and validation.
Monitor system performance and identify opportunities to improve reliability and uptime.
Document technical issues, repairs, root causes, and corrective actions through field reports and Jira tickets.
Serve as Contoro's on-site technical representative and maintain professional communication with customer operations and technical teams.
Coordinate with Contoro's remote engineering teams to resolve complex technical issues.
Maintain on-site spare parts and technical resources.
Follow all Contoro and customer-site safety requirements, including lockout/tagout (LOTO) and required PPE.

Qualification

Associate's degree in Mechatronics3+ years of experience in roboticsAbility to read electrical schematicsStrong analyticalExperience with PLCsFamiliarity with LinuxPhysical & Work Requirements

Required

Associate's degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics, Automation Technology, or a related technical field, or equivalent relevant technical experience.
3+ years of experience in robotics, automation, industrial equipment, field service, or a related technical environment.
Strong experience troubleshooting complex electro-mechanical systems.
Ability to independently diagnose technical problems and perform root-cause analysis.
Ability to read electrical schematics, mechanical drawings, and technical documentation.
Strong analytical, problem-solving, communication, and customer-service skills.
Ability to work independently at a customer site with limited direct supervision.
Valid driver's license and authorization to work in the United States.

Preferred

Bachelor's degree in a related technical field.
Experience with warehouse automation or autonomous robotic systems.
Experience with industrial robot arms such as KUKA, FANUC, or similar.
Experience with PLCs, HMIs, servo drives, sensors, motor controls, and 480VAC systems.
Familiarity with Linux, ROS, command-line interfaces, Jira, and robotic system logs.
Physical & Work Requirements
This position works on-site at a customer warehouse and is not eligible for remote work.
Ability to work in an active warehouse environment that may not be climate controlled.