We are seeking a highly skilled and experienced Site Leader to oversee the operations of our fulfillment center in Dallas, TX. As the Site Leader, you will be responsible for managing a team and ensuring efficient and effective functioning of the facility. Your exceptional leadership, strategic thinking, and operational expertise will be crucial in driving the success of our fulfillment center. This role will require expertise in managing both direct-to-consumer (D2C) and business-to-business (B2B) fulfillment operations, with a hands-on approach to driving efficiency, cost reduction, and customer satisfaction. Join us to build and develop a world-class fulfillment center and contribute to the continued growth of Flexport.

Leadership and Team Management:

Provide strong leadership, guidance, and mentorship to the entire team, fostering a positive and productive work environment.

Manage and develop a high-performing team of 300+ associates, including hiring, training, coaching, and performance management.

Lead a team of 10 salaried employees, including department managers and supervisors, ensuring their success and alignment with organizational goals.

Operational Excellence:

Oversee the day-to-day operations of the fulfillment center, ensuring efficient and accurate processing of orders, inventory management, and shipping for both D2C and B2B customers.

Develop and implement operational strategies to optimize productivity, quality, and customer satisfaction.

Establish operational distinctions for D2C vs. B2B fulfillment, ensuring proper flow paths, picking methodologies, and shipping requirements are met.

Continuously monitor key performance indicators (KPIs) and operational metrics to drive continuous improvement and achieve operational targets.

Foster a culture of safety, ensuring compliance with all applicable health and safety regulations and implementing measures to minimize workplace accidents and injuries.

Budgeting and Cost Management:

Site Leader

Responsibilities

Company

Flexport

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