IT Helpdesk Technician

Required

• You are a resourceful problem solver who combines technical know-how with a customer-first mindset. You communicate clearly, stay organized when priorities shift, and take ownership from initial diagnosis through resolution. You enjoy collaborating with others and identifying practical ways to improve support processes and the user experience.
• 1–4 years of experience in a help desk, service desk, desktop support, or similar IT support role.
• Strong troubleshooting, analytical, and problem-solving skills.
• Clear written and verbal communication with a service-oriented approach.
• Strong attention to detail, organization, and follow-through.
• Valid driver’s license and reliable transportation for travel between local work locations as needed.