Automotive Porter/Greeter

Laguna Niguel, CAfull time

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On Site

H1B: no

Murgadoautomotive Automotive Porter/Greeter responsible for welcoming guests, assisting with vehicle movement, and supporting dealership service operations. Ensures efficient, friendly, and professional customer visits.

Responsibilities

Warm Welcome: Greet all guests entering the Service Department promptly and professionally, directing them to the appropriate team member or area.
Vehicle Assistance: Safely move, park, and retrieve customer vehicles as directed by the Service Department.
Customer Support: Assist customers with basic directions, dealership amenities, and a smooth arrival and departure experience.
Service Lane Support: Help maintain an organized service drive by keeping traffic flowing and ensuring vehicles are staged appropriately.
Vehicle Care: Handle customer vehicles with care and respect, following dealership safety and driving procedures at all times.
Lot Organization: Assist with maintaining vehicle placement, cleanliness, and organization around the service lane and customer areas.
Shuttle and Transport Support: Assist with transporting vehicles, customers, or dealership items as needed and as assigned.
Department Assistance: Support Service Advisors, technicians, and managers with daily operational needs.
Communication: Communicate clearly with team members regarding vehicle status, customer needs, and service lane priorities.
Cleanliness: Help keep customer-facing areas, service drive, and vehicle staging areas clean, safe, and presentable.
Support: Assist the Service and Sales Departments with additional duties and tasks as needed.
Education and Experience:

Qualification

High school diploma or GED requiredValid Driver's License requiredPrevious dealership

Required

High school diploma or GED required
Valid Driver's License required

Preferred

Previous dealership, porter, valet, lot attendant, or customer service experience
Ability to safely operate vehicles with care and attention to dealership procedures