This is a role for a builder. You will be taking over a team and expanding its capabilities to function as the business operations brain for Veho's ground operations. Veho's ground operations network spans markets, warehouses, and 3PL partners across the country and the central operating model that holds it all together needs to be built.

As Head of Central Operations, you'll own that operating model. You'll define what a high-performing Veho market looks like, build the performance management system that holds markets accountable to that standard, and create the analytics infrastructure that lets field leaders make faster, better decisions. You'll run the cadence that gives leadership real-time visibility into what's happening across the network and you'll own the continuous improvement program that systematically addresses what's not working.

If you've built central ops or operations excellence functions before, you know how hard it is to get a distributed network to operate consistently. That's exactly the problem you'll be solving here.

Performance Management & Operating Cadence

Build and own the KPI framework for ground operations. Define the metrics, set the targets, and establish how performance is measured consistently across every market and 3PL partner

Run the operating cadence: daily standups, weekly OTD reviews, monthly network health reviews. Leadership should always know what's happening across the network

Build the reporting infrastructure that feeds the cadence — clean, reliable, and actionable

Operational Standards & Playbooks

Define what a high-performing Veho market looks like — SOPs, staffing standards, warehouse operating procedures, 3PL management protocols

Build standards that actually get adopted, not documentation that lives in a drive. Build the feedback loops that let standards evolve as the network learns

Own change management when standards need to change at scale

Analytics & Data Infrastructure

Head of Central Operations

Responsibilities

Benefits

Company

Veho Tech Inc

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