Service Manager

Knoxville, TNfull timeOn Site

Apply on Employer Site

senior

H1B: no

Premiertruck The Service Manager at Premier Truck Group manages the Service Department operations including training, recruiting, and budgeting. This role develops strategies to meet customer, operating, and profitability objectives.

Responsibilities

Provide direction to service personnel and delegate assignments
Manage operation of the Service Department including training, recruiting, interviewing, appraisals, discipline, and termination
Prepare annual budget and monitor expenditures
Maintain awareness of market conditions and develop strategies to meet objectives
Troubleshoot and diagnose service issues and resolve complaints
Develop written estimates, quote bids, and schedule jobs
Read instructions, work orders, and specifications