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MurgadoautomotivePosted Sep 16, 2026
Service Advisor - Mercedes-Benz of Richmond
Richmond, VAfull timeOn Site$55k–$100kH1B: no
Murgadoautomotive The Service Advisor at Mercedes-Benz of Richmond serves as the primary customer contact during vehicle service and coordinates with technicians to ensure quality service delivery. This role maintains communication and builds long-term customer relationships.
Responsibilities
- Serve as the primary point of contact for customers during the service process
- Accurately document customer concerns and vehicle issues
- Provide clear explanations of recommended services and repair timelines
- Coordinate with technicians to ensure timely and high-quality service delivery
- Maintain communication with customers throughout the repair process
- Ensure customer satisfaction and build long-term relationships
Qualification
Required
- Strong interpersonal and communication skills
- Ability to multitask and thrive in a fast-paced environment
- Prior experience in automotive service or customer service preferred
- Working knowledge of vehicle systems and dealership operations a plus
- Valid driver’s license and clean driving record
Benefits
- Dental
- 401(k)
Company
Murgadoautomotive
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