Murgadoautomotive The Parts Counterperson at Mercedes-Benz of Midlothian assists customers and technicians with parts needs and manages inventory. This role processes orders, handles returns, and maintains product knowledge.
Responsibilities
Assist customers and technicians in identifying and locating the correct parts.
Process parts orders efficiently and accurately.
Maintain an organized and clean parts counter and storage area.
Manage inventory levels and notify the parts manager of any shortages.
Handle customer inquiries and provide excellent customer service.
Process returns and warranty claims as needed.
Stay up-to-date with product knowledge and industry trends.
Qualification
High school diploma or equivalentValid driver’s license
Required
High school diploma or equivalent.
Previous experience in an automotive parts department, preferably with Mercedes-Benz.
Strong knowledge of automotive parts and systems such as CDK and Paragon.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Proficiency with parts catalog and inventory management software.