Leadbank Teller at Leadbank delivers superior financial services and manages cash drawers, vaults, and ATMs. Handles financial transactions and supports branch audits in a personalized banking environment.
Responsibilities
Deliver superior financial services to both consumer and business clients
Manage and balance cash drawers, vaults, and ATMs
Handle incoming and outgoing mail, ensuring timely and accurate processing of financial documents and client and partner communications.
Facilitate branch audits
Process a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments in a confidential manner
Report information related to financial transactions as required
Follow all BSA/AML, CIP/KYC, CTR, and SAR requirements, escalating any unusual or potentially fraudulent activity immediately
Become a Lead Bank product knowledge expert. Educate clients and new hires on specifics of our financial service offerings
Adhere to operational and compliance policies and procedures
Cross train for a Branch Banker position after Teller duties are mastered
Perform other duties as assigned
Qualification
Cash handling experienceHave a client first mentalityThrives in social situationsShow curiosity
Required
Cash handling experience
Have a client first mentality
Embody the growth mindset and bring a self-driven and self-starter mentality to your work
Bring communication skills that help you understand client needs
Demonstrate comfort and professionalism with outbound and inbound phone communication, including proper phone etiquette
Thrives in social situations
Able to complete assigned tasks to perform duties required
Demonstrate the ability to adapt to a fast-paced environment, multitasking when required while also showing great attention to detail
Bring excellent client care skills that will help you build professional relationships and curate interactions based on client motivations
Show curiosity, show humility, be open to new ideas and approach your work with a growth mindset
Are a team player and enjoy working with people to achieve the best and most efficient result
Show a strong accountability and group responsibility for the customers we serve, taking on and performing tasks, and solving problems as they come
