Hims & Hers is seeking a skilled and passionate Learning Lead, Pharmacy Technician to deliver and coordinate all training operations across Dispense & Fulfillment and pharmacy operations at an assigned site. This role owns the full training lifecycle — scheduling, facilitation, documentation, and compliance — while maintaining an active floor presence to support operational teams and identify continuous improvement opportunities. The Learning Lead, Pharmacy Technician reports to the Learning Operations Manager or Learning Area Manager depending on shift, and is a key driver of compliance, quality, and learning culture across pharmacy operations.

Shift : M-F 8-5pm

Facilitate training for new hires, cross-training, and ongoing development across assigned operational areas.

Conduct remediation and retraining sessions as needed to address performance gaps or compliance issues.

Develop and maintain the training schedule for new hires, cross-training, and annual training programs in coordination with site leadership.

Maintain accurate training records, track completion rates, and ensure documentation aligns with Good Documentation Practices (GDP) and regulatory requirements.

Support audit readiness by maintaining up-to-date, accessible training records for regulatory and internal reviews.

Utilize LMS platforms to assign, track, and report on training completion and effectiveness.

Collaborate with Operations, Quality, Compliance, Safety, and HR to identify skill gaps and ensure training programs meet business and compliance needs.

Audit tenured associates to ensure competencies are being met continuously.

Maintain floor presence to retain process knowledge, identify training gaps, and support operational teams.

Work with subject matter experts to ensure accuracy and relevance of training content.

Learning Lead, Pharmacy

Responsibilities

Qualification

Required

Benefits

Company

Hims and Hers

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