Glia Solutions Architect collaborating with clients to design and implement technical solutions that improve customer engagement and operational efficiency. Lead solution delivery and mentor remote teams.
Responsibilities
At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.
Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
Communicate complex technical concepts effectively to both technical and non-technical stakeholders.
What you’ll bring
5+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
Experience partnering with financial institutions and integrating banking systems
Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python and/or Ruby
Experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
Qualification
Experience with cloud platforms (AWSExperience in contact centersGlia is an equal-opportunity employer
Required
5+ years of client-facing development experience with solution architecture and design
Experience partnering with financial institutions and integrating banking systems
Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages (Node.js, Python, Ruby)
Experience with cloud platforms (AWS, Azure, GCP) and SaaS lifecycle
Ability to work collaboratively with engineering teams during agile development
Excellent problem-solving and communication skills
Passion for creating with AI and leveraging modern AI tools
Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
Relevant certifications in cloud platforms or solution architecture.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
