Program Delivery Lead at Jellyfishcareers · LumiJobs

Responsibilities

As the Program Delivery Lead at Jellyfish, you are the delivery heartbeat of the relationship of our largest global client. Your mission is to bridge the gap between ideation and execution and drive delivery excellence and rigor. You will also partner closely with the Creative Collective and AI Studios teams to ensure our creative, social, production and AI generated output are world-class and delivered with precision.
This is a high-impact leadership role that demands a blend of creative empathy, delivery & operational rigor. You will navigate the complexity of a global agency, integrating our internal capabilities with the wider Brandtech Group ecosystem to drive efficiency, profitability, and innovation for the relationship.
The full salary range for this position is between $130,000-200,000 USD, annually, and final offer is dependent on experience. This is a hybrid position based out of our New York office. We are also considering candidates where our other offices are located (Portland, San Francisco, Los Angeles, Chicago, or Baltimore) but are prioritizing NYC.
Delivery and Operational Excellence + Strategic Integration:
Process & Workflow: Architect and refine end-to-end creative workflows that ensure "Operational & Delivery Excellence" across strategy, design, production, and language services.
Tech Integration: Drive team adoption of Pencil Pro and other proprietary tools to automate and enhance creative output.
Ensure the setup and delivery of offshore creative hubs in Mexico and India are most effectively utilized for client outputs, ensuring quality consistency and cultural alignment.
Support the operational rollout of Gen AI transformation initiatives, ensuring AI tools are seamlessly integrated into the client creative lifecycle.
Resource & Financial Stewardship:
Monitor and optimize the efficiency of the project delivery teams for the Global client business.
Work with the Integrated Producers (IP) to maximize internal utilization while reducing freelance spend for all delivery.
Partner with Capability Leadership, Talent Acquisition and Staffing to ensure the right-level of resources and talent are assigned to each client engagement.

Program Delivery Lead

Responsibilities

Qualification

Required

Benefits

Company

Jellyfishcareers

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