Renuity Call Center Sales Representative at Renuity responsible for making high-volume outbound calls to warm leads and handling inbound calls to schedule consultations. The role requires strong communication and multitasking skills.
Responsibilities
Provide strong, confident communication on primarily outbound calls to prospects who have expressed interest, engaging potential customers, uncovering their needs, and working to schedule a consultation with a product expert.
Ensure accurate entry of all appointment and customer information into the CRM system.
Make high-volume outbound calls to warm leads to drive appointment setting, while handling inbound calls as needed with the same goal of booking qualified appointments.
Key Qualifications
Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone.
Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner.
Expertise in overcoming objections and solving problems.
No prior call center experience required!
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
Qualification
Required
Exceptional verbal and written communication skills
Ability to speak clearly and concisely over the phone
Exceptional multi-tasking skills (talk and type simultaneously)
Ability to manage high volumes of inbound and outbound calls in a timely manner
Expertise in overcoming objections and solving problems
