We are looking for an Outbound Calling Officer to proactively contact property owners, buyers, sellers, investors, landlords, and tenants, and turn those conversations into qualified opportunities.
This role is not about "making calls." It is about disciplined outbound prospecting, sharp qualification, accurate CRM documentation, and timely follow-up — at high volume, without losing quality. The core performance standard is a minimum of 300 outbound call attempts per working day.
Outbound prospecting & lead generation
Make a minimum of 300 outbound call attempts per working day using the company-approved dialer, CRM, and lead lists
Contact prospective buyers, sellers, property owners, investors, landlords, tenants, and other assigned real estate leads
Use approved scripts and talk tracks while keeping a natural, professional, consultative conversation style
Present the company and its services accurately, identify interest, and establish the appropriate next step
Generate qualified opportunities and transfer or assign them to the relevant Representative
Schedule property discussions and callbacks in line with campaign requirements
Lead qualification
Ask structured discovery questions to determine property ownership, location, property type, transaction objective, motivation, timeline, and decision-making authority
Capture pricing expectations, property condition, financing status, and preferred communication method where relevant
Qualification
Neutral US accent and confidentExperience in real estateExcellent verbal communicationComfort working with CRM systems
Required
High school / intermediate qualification, bachelor's degree, or equivalent education
2-3 years of experience in outbound calling, telesales, telemarketing, customer service, lead generation, or appointment setting
Neutral US accent and confident, professional phone communication with US-based leads
Experience in real estate, property acquisition, brokerage, mortgage, or investor lead generation is highly desirable
Excellent verbal communication, active listening, questioning, and objection-handling skills
Comfort working with CRM systems, dialers, spreadsheets, and productivity tools
Ability to sustain high-volume outbound activity in a target-driven environment while maintaining accuracy and professionalism
