We are hiring a Claims Manager to help continue the build out of our internal claims program. In this role, you will play a critical role in driving Vega’s world class claims organization by auditing and driving claim success through a third party claims administrator. You will partner closely with Underwriting, Product, Compliance, and Claims teams to develop Vega’s Claims platform, as well as hire and manage a team of Claims Adjusters. This role will have a strong emphasis on commercial trucking casualty claims.
We’re a distributed team with offices located in New York, NY and Atlanta, GA. This role is a hybrid position going into the Atlanta office.
Manage a team adjusters who handle Bodily Injury and Property Damage claims, nationwide, while also collaborating with our client partners
Assist in the development and implementation of investigation strategies for coverage, liability and causation, critical to the resolution outcome of a claim.
Ensure the highest level of customer experience and technical claim file quality.
Review coverage and liability declination decisions and drafts.
Deliver exceptional service to both internal and external customers such as, policy holders, agents and brokers, fronting carriers and reinsurance partners.
Participate in and, sometimes facilitate, claim reviews.
Collaborate with underwriting, safety, compliance and other internal stakeholders on claims, exposures, form improvements and other factors impacting risk.
Perform other duties as required by the Head of Claims.
Qualification
Participate in andCollaborate with underwriting
Required
Minimum 10 years of hands-on insurance claims handling experience.
Minimum 5 years of specific experience handling complex Commercial Bodily Injury claims.
Minimum 2 years of proven experience in a leadership or managerial role, directly supervising claims professionals.
Manage a team adjusters who handle Auto Bodily Injury and Property Damage claims, while also collaborating with our client partners.
Assist in the development and implementation of investigation strategies for coverage, liability and causation, critical to the resolution outcome of a claim.
Ensure the highest level of customer experience and technical claim file quality.
Review coverage and liability declination decisions and drafts.
Deliver exceptional service to both internal and external customers such as, policy holders, agents and brokers, fronting carriers and reinsurance partners.
Participate in and, sometimes facilitate, claim reviews.
Collaborate with underwriting, safety, compliance and other internal stakeholders on claims, exposures, form improvements and other factors impacting risk.
Perform other duties as required by the Head of Claims.
