NetBox Labs is hiring a People Operations Manager to run the day to day operations behind a globally distributed team. We are 135 people across the US, UK, Canada, Australia, France, and Spain, and we are still growing. Every hire, change, and exit creates a contract, a benefits enrollment, a system record, and a compliance obligation under that country's rules. This role owns that work, mostly in Justworks and Deel.
Most of our headcount is in the US, so that is where the transaction volume sits. Our international population is smaller and considerably more complex, with different filing requirements and employment rules in each country. International work is a meaningful share of this job, not an occasional task.
This role is for someone who takes real pride in the craft of operations. You are fast and precise inside an HR system and you trust the record you leave behind. You notice when two systems disagree and you want to know why. You also spot the problem behind the ticket.
When something breaks twice you come back with a fix and a recommendation instead of a flag. Hand you a messy, half-defined project and you turn it into a plan. You already use AI in your own work and you would rather teach a tool to handle the repetitive part than build a better spreadsheet.
Much of this work is detailed, and it matters most when nobody has to think about it. This role is focused on making the operational foundation solid, with real latitude in how you get there.
What you will own
Employee lifecycle operations
Own new hire setup end to end in Justworks, including onboarding records, and tax setup, benefits enrollment, and systems access
Own exits end to end, including termination processing, final pay, benefits continuation, equity coordination with Finance, and access removal
Process every employee change, including comp, title, level, manager, location, and employment status, with clean documentation behind each one
Manage employment documentation, contracts, amendments, and letters across our US and international entities
Serve as first line support for employee questions on pay, benefits, leave, time off, and policy
