AI is disrupting our stack from the inside, and we're looking for a Principal Engineer to architect that transformation from day one. Applied AI is a small, fast-moving team building a fresh take on how patient care should happen, from intake through ongoing care companionship. While much of the team is focused on research and rapid experimentation, this role is the productionization counterpart — the person who takes what's working and makes it robust, scalable, and reliable enough to run in production at the core of the patient experience.
You'll be the key architect of the patient-facing experience end-to-end, owning how the services across the stack fit together. This is a hands-on role for someone who thinks about robustness, scalability, and debuggability from day one, and who can balance building for today with architecting for where the product needs to go over the next several years.
Own Service Architecture
Own the overall architecture for the Applied AI stack — how individual services blend together into a coherent, end-to-end patient-facing experience, from intake through ongoing companion interactions.
Productionize AI-Driven Experiences
Partner with research-focused teammates who move fast on experimentation, and take their work to production: hardening services for uptime, reliability, and scale. Bring engineering rigor to a team that's optimized for speed of iteration.
Reliability & Operational Excellence
Instill best practices around debugging, observability, and operational readiness. Design for robustness and scalability from day one rather than retrofitting it later.
Mentorship & Talent Growth
Mentor senior technical leaders, elevating engineering capabilities across the organization. Champion initiatives that foster talent density, engineering rigor, and a culture of continuous learning
Ambiguity Navigation & Execution Acceleration
Lead through complexity and ambiguity, clarifying direction where ownership is unclear. Remove organizational blockers, simplify decision-making, and accelerate delivery of strategic initiatives
