Operations Manager, Ground Operations

Yonkers, NYfull timeOn Site

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mid

$90k–$105k

H1B: no

Veho Tech Inc The Operations Manager, Ground Operations leads warehouse facility operations to achieve performance goals and ensure safety compliance. This role involves coaching supervisors, managing P&L, and driving process improvements.

Responsibilities

Build a high-performing team of supervisors and associates to deliver an advanced level of quality, speed, and service in all daily activities
Coach, train, and guide supervisors and associates for forwarding career progression
Use data and collaborate with the direct reports to identify and execute process improvements for the operation
Generate programs and practices that deliver a high level of customer satisfaction, on-time delivery success, and safety
Create, foster, and maintain strategic relationships within the Market, Region, and Central Operations teams
Partner with our Client Operations team to exceed client expectations as their last-mile delivery partner
Champion OSHA compliance and track incidents within markets
Lead through the lens of Veho's Values
Work cross-functionally to hire, retain, coach, and develop employees within the operation
Lead efforts to significantly impact efficiencies and scalability in WH operations (i.e. automated sortation implementation) as well as managing increased complexity at the market level (hub to spoke, master sort facilities, high volume facilities)
Bachelor's degree from a four-year college or university, or 3-5 years experience in warehouse operations management
Minimum of 2 years leading and managing a team of direct and indirect reports