Strategic Account Manager

Required

• 7 or more years of experience in strategic account management, enterprise sales, or client coverage at a market technology vendor, financial institution, or institutional digital asset platform.
• Direct experience working with or selling into asset managers, hedge funds, institutional brokers, or global investment banks on either the buy side or the sell side.
• Fluency in institutional trading workflows: OMS, EMS, and PMS platforms; order management and execution; allocations, settlement, and post-trade processes. You can map a client's front-to-back trade lifecycle without asking them to explain it.
• Demonstrated ability to navigate complex organizations and build relationships at multiple levels simultaneously, without relying on formal introductions or organizational authority to open doors.
• A track record of identifying expansion opportunities within existing accounts and converting them to commercial outcomes, including cases where you initiated the conversation before the client had a defined need.
• Operates with high agency. Identifies what needs to happen, builds the internal alignment to make it happen, and drives it to completion without waiting to be directed.
• Clear executive communication. Can turn a complex client workflow or strategic opportunity into a specific, evidence-based case for clients and internal stakeholders.
• A background managing strategic relationships at an institutional digital asset firm, covering large asset managers, prime brokers, retail brokers, or global banks.
• Experience holding roles both inside a financial institution and at a technology vendor. Understanding the operating model from both sides is a meaningful advantage in this role.
• Understanding of how tokenization and digital asset adoption will affect settlement, custody, and fund operations at large institutions. Deep crypto knowledge is not required, but deep market structure knowledge is.
• Familiarity with Salesforce for account management, pipeline tracking, and activity logging.
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