Manager AI Enablement & Organizational Change at Zscaler · LumiJobs
mid
$124k–$155k
H1B: yes
Zscaler Manager AI Enablement & Organizational Change at Zscaler driving change management for AI adoption across enterprise functions. Leads transformation strategies, stakeholder engagement, and learning enablement to embed AI technologies.
Responsibilities
Architect the Transformation Journey: Lead holistic, end-to-end change management strategies for high-visibility AI initiatives, including initial impact assessments, stakeholder mapping, communication, training delivery, and post-go-live support to ensure adoption
Accelerate AI Adoption & Value: Partner with functional leaders and AI Champions to design clear adoption pathways for emerging generative AI tools, custom agents, and automated workflows to ensure technologies are fully embedded and sustained
Mitigate Change Saturation: Proactively identify, sequence, and manage change impacts to prevent stakeholder fatigue and ensure high-priority rollouts land successfully
Design High-Impact Enablement & Upskilling: Co-create and deploy comprehensive learning curricula, train-the-trainer frameworks, and self-service job aids that rapidly elevate digital fluency and empower global super-users
Deliver Narratives & Measure Success: Build compelling, employee-facing communication plans across digital platforms while establishing feedback loops, pulse surveys, and qualitative KPIs to measure training effectiveness and diagnose resistance
Qualification
Proven track record of designing
Required
High-trust collaborator who is deeply ambitious for the team, embracing ongoing feedback, candor, and mutual respect to build deep organizational trust.
Dedicated learner with a true growth mindset, who actively seeks development opportunities and feedback to continuously improve and deliver purposeful impact.
Positive force who tackles complex organizational challenges with contagious energy, constructive spirit, and a solution-oriented mindset that inspires others.
Champion of simplicity who excels at translating complex technical transformations and user needs into clear, actionable, and highly focused enablement plans.
Scaled thinker who connects daily change initiatives to the broader global mission, building sustainable enablement solutions designed to support a high-growth organization.
Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
6+ years of experience in organizational change management, digital transformation, technology enablement, or related fields, with 3+ years leading change on large-scale, cross-functional programs
Proven track record of designing, building, and deploying change management methodologies, toolkits, and communication plans from the ground up
Deep experience developing and facilitating global sales or technical training curricula, utilizing functional change champions to scale technology adoption
Outstanding relationship-building skills with a history of advising senior leaders and coordinating across complex matrixed teams
What Will Make You Stand Out (Preferred Qualifications)
Proven track record of driving AI adoption and organizational enablement, leveraging custom AI agents, workflow automation, and enterprise AI platforms to deliver measurable operational efficiency and boost productivity
