Director, Professional Services & Consulting

Required

• You act like an owner by taking full accountability for mission outcomes and delivery excellence, moving fluidly between strategic organizational planning and operational deep dives.
• You are customer-obsessed, bringing deep empathy for government agency missions to ground every engagement decision in solving real-world security challenges and ensuring sustainable customer success.
• You are a high-trust collaborator who fosters an open, transparent environment, actively giving and receiving candid feedback to develop talent and achieve shared goals across matrixed teams.
• You champion simplicity with a gift for taking complex architectural and regulatory challenges and translating them into clear, actionable roadmaps and high-velocity execution.
• You thrive in dynamic environments, leading with composure, agility, and decisiveness when navigating intricate government procurement cycles, agency requirements, and organizational change.
• Demonstrated ability to leverage modern AI tools and technologies to drive workflow efficiency, delivery execution, and operational productivity
• 10+ years of progressive experience leading and scaling Professional Services, Technical Consulting, or Customer Delivery organizations within enterprise software, cloud networking, or cybersecurity
• 5+ years of direct people-management experience leading people managers, senior technical consultants, and engagement leads
• Proven track record managing professional services delivery P&Ls, utilization, margins, and capacity models in excess of $15M+ annual services run-rate
• In-depth understanding of the US Public Sector landscape, including federal procurement nuances, prime/subcontractor ecosystems, and compliance standards such as FedRAMP, NIST SP 800-53/207, and DoD SRG
• US Citizenship required with an active US Government Top Secret security clearance (or active within the past 24 months)
• What Will Make You Stand Out (Preferred Qualifications)