Responsibilities

As the Global Onboarding & Enablement Operations Program Manager at ElevenLabs, you’ll help keep our global GTM onboarding and enablement programmes running smoothly as we grow. You’ll lead the day-to-day delivery of onboarding, making sure every new GTM hire gets a consistent, engaging start, while building the structure and processes that help the wider Enablement team work more effectively and scale its impact.
You’ll bring structure to how we plan, deliver and measure enablement, from tracking OKRs and roadmaps to coordinating the enablement calendar, launches and certifications. You’ll also help keep the team aligned on priorities, manage cross-functional dependencies and use reporting to understand what’s working and where we can improve. Working closely with the Sales Enablement lead and partners across GTM, RevOps, Product Marketing and People, you’ll help turn priorities into well-run programmes that meet the needs of the business.
This role is a great fit for someone who enjoys bringing order to complex projects, delivering engaging training and finding practical, creative ways to solve problems.
Own GTM onboarding: Manage onboarding cohorts end to end, from scheduling and communications to facilitating live sessions, coordinating speakers and gathering feedback. Ensure new hires across regions have a consistent, engaging experience.
Develop and maintain learning content: Create training materials and e-learning modules, and keep existing content across WorkRamp and Enablement OS accurate, relevant and easy to navigate. Work with subject matter experts to turn complex topics into practical learning experiences.
Coordinate certifications and enablement launches: Own the launch and certification calendar, keeping new programmes, certifications and learning initiatives moving and tracking milestones, completion and follow-up actions.
Measure programme performance: Maintain dashboards and reporting on onboarding, certifications, ramp metrics and team OKRs. Use the data to highlight progress, identify gaps and help the team understand where to focus.
Own Enablement operations: Run OKR and roadmap tracking, the enablement calendar, and the team’s operating rhythms (planning, check-ins and reviews). Track dependencies across RevOps, Product Marketing, People and Product, flag risks early, and keep clear ownership, timelines and follow-through on every workstream.
Support major enablement events: Help plan and deliver events such as Sales Kick-Off (SKO), including session coordination, timelines and the run of show.

GTM Enablement - Global Onboarding & Operations at ElevenLabs · LumiJobs

GTM Enablement - Global Onboarding & Operations

Responsibilities

Qualification

Required

Benefits

Company

ElevenLabs

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