Voice AI Lead (Fixed-Term 6 Months)

San Francisco, CA, United Statesfull timeRemote

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senior

H1B: no

Oura Voice AI Lead at Oura responsible for shaping and implementing Voice AI experiences across the company. This role involves partnering with design and engineering teams to develop voice personas, evaluate vendor models, and establish voice quality criteria.

Responsibilities

Partner with Audio Design and Content Design to shape Voice direction and translate it into persona, voice identity, design principles, and actionable briefs
Develop voice design prompts and guidance for tone, pacing, prosody, expressivity, pronunciation, and context-appropriate vocal delivery
Audition vendor voice models and design voice performance through scripts, pronunciation rules, and model settings; listen to and refine results across contexts and devices
Partner with Content Design and Engineering to refine conversational behavior, including turn-taking, interruptions, mishearing, repair, and knowing when not to speak
Establish voice quality criteria and review methods covering delivery, pronunciation, accessibility, safety, and intelligibility
Partner with Legal, Privacy, and AI/ML on responsible AI voice guidelines
Work with product teams across Oura to identify and prioritize Voice AI opportunities
Translate voice design needs into requirements and acceptance criteria with AI/ML and Engineering, informing implementation without owning platform architecture
Evaluate text-to-speech (TTS) and speech-to-speech (STS) providers and tools; recommend choices based on voice quality, technical constraints, product needs, and responsible AI requirements
Drive vendor and voice talent workflows, assets, and approvals; partner with Localization on quality across languages and with Legal, Partnerships, Privacy, and Procurement on consent, usage rights, AI-cloning permissions, and data retention
This is a hybrid role out of our San Francisco office.
What you'll bring