Senior Technical Customer Support Engineer, Federal

United States · Remotefull time

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Remote

senior

$139k–$194k

H1B: yes

Clickhouse Senior Technical Customer Support Engineer at ClickHouse providing technical support to U.S. federal and public sector customers. Manage support cases and guide secure deployment in government-authorized environments.

Responsibilities

What you bring along:
Required: U.S. Person status, as defined above and verified during the interview process prior to any offer
Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as SQL databases, OLAP, cloud-native SaaS, and distributed systems
Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
Proven experience developing familiarity with the operational and compliance realities of federal IT environments (e.g., FedRAMP, DOD IL, AWS GovCloud, air-gapped or sovereign-cloud deployments)
Strong communication skills, sound judgment around sensitive data handling
A mindset of teamwork, empathy, and solving challenging problems under the additional rigor that government customers require
You are self-driven, curious, and eager to continuously learn and grow

Qualification

Prior experience supporting federalAn active or recently active UExperience with ClickHouse

Required

U.S. Persons-only role eligibility
Experience supporting technical customers in federal or public sector environments
Knowledge of secure deployment and operational best practices
Ability to work within federal communication and data-handling requirements

Preferred

Prior experience supporting federal, state/local/education (SLED), or other public-sector customers in a technical support, TAM, or solutions engineering capacity
Experience with FedRAMP-authorized services, AWS GovCloud, Azure Government, or equivalent sovereign/air-gapped cloud environments
An active or recently active U.S. government security clearance (not required, but a plus for future-facing work with more sensitive agencies)
Experience with ClickHouse
Experience with OSS and open-source technologies, as a user, community member, or contributor
Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others

Benefits

Equity/RSU
Flexible Work

Company

Clickhouse

View company page

Source: ashby

Active within the past hour

Remote-friendly

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