Staff Software Engineer, Site Reliability at Ironclad HQ · LumiJobs

Responsibilities

Shape our direction. Help set the technical direction for SRE and the cloud platform. Partner with teams across Ironclad to identify needs, prioritize improvements, and build a roadmap for reliability, capacity, and platform capabilities.
Solve the whole problem. Identify reliability risks before they become incidents. Design and deliver changes that reduce risk and prevent recurring failures, carrying the work through to production.
Lead architectural decisions. Make informed tradeoffs across security, scalability, and performance. Document decisions so teams can understand the reasoning and build on it.
Keep our data layer fast and reliable. Contracts live in our databases, so database reliability is business reliability. Monitor, tune, and scale our relational and NoSQL systems, addressing capacity and performance issues before they affect customers.
Reduce toil through automation. Improve how we build, test, deploy, monitor, and recover. Prioritize automation that prevents errors and makes operations repeatable.
Strengthen our SRE practices. Bring fresh perspective to SLOs, incident response, postmortems, and capacity planning. Build on what works and close the gaps.
Own resilience end to end. Design and test backup, recovery, and disaster recovery capabilities, and strengthen data durability across storage and distributed systems.
Share ownership of production reliability. Participate in the SRE on-call rotation, including coverage outside business hours. Respond to production incidents, lead complex investigations, and improve alerting, runbooks, and automation to reduce recurring incidents and on-call toil.
Help the team grow. Mentor engineers, review designs and code, and share knowledge that makes the whole team more effective.
Work across teams. Partner with product engineering, security, support, and customer-facing teams. Join customer escalations when needed and investigate issues across unfamiliar parts of the product.
What you’ll bring
8+ years in SRE, DevOps, or infrastructure engineering, including experience as a technical lead for business-critical systems.

Staff Software Engineer, Site Reliability

Responsibilities

Benefits

Company

Ironclad HQ

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