Hi, I’m Karen Salmon, the U.S. Insurance Lead here at Jane. I’ve been with Jane for over two years and lead a small but mighty team supporting U.S.-based clinics through the real, day-to-day complexities of insurance billing.

Our work is all about helping clinics get paid accurately and on time. We collaborate closely with payers, internal teams, and clinic staff to remove friction, clarify processes, and advocate for our customers. We're also directly involved in shaping how Jane builds and improves its U.S. billing tools and services.

As Jane continues to grow in the U.S., so does our need for experienced billers, people who know their way around claims and denials, but also love solving problems, building relationships, and contributing to a growing team.

What Impact We’re Looking for You to Make

Submitting clean claims efficiently and accurately for your assigned clinics

Following up on denials and rejections with urgency and clarity

Posting payments, reconciling accounts, and communicating proactively with clinics

Helping build internal billing documentation and resources to support knowledge sharing

Identifying trends, payer issues, and process gaps and collaborating on improvements

You’ll be working closely with our U.S. Insurance Lead, Billing Experts, and the broader Support team, all while helping us set the bar for what great billing service at Jane looks like.

The Experience We Need

We're looking for someone who’s confident navigating insurance billing and brings a collaborative, detail-focused approach to their work. Specifically:

US Medical Biller

Responsibilities

Qualification

Required

Benefits

Company

Jane

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