Qualification

Bachelor’s degree in Computer ScienceStrong project governanceTechnical fluency in APIsWillingness to travel up to 10–15%Familiarity with AI-driven solutionsProject Management certification (PMPWhy You’ll Love It HereOur Compensation and Benefits

Required

Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent experience) and 10+ years of relevant experience.
7+ years managing enterprise-grade software or SaaS implementations within Professional Services or Technical Consulting.
Proven track record managing multi-workstream engagements with complex stakeholder environments and contract values exceeding $500K+.
Strong project governance, financial management, and executive stakeholder alignment capabilities.
Technical fluency in APIs, data models, and enterprise integrations sufficient to guide architectural discussions and manage risk.
Experience partnering cross-functionally with Product and Engineering teams.
Exceptional communication skills for both technical and executive audiences.
Ability to operate effectively in fast-paced, evolving product environments.
Willingness to travel up to 10–15%.

Preferred

Experience in a Field Delivery Engineering (FDE) or customer-embedded delivery model.
Experience with business process outsourcing projects
Experience implementing Customer Success, CRM, or enterprise SaaS platforms.
Familiarity with AI-driven solutions, automation, or advanced analytics implementations.
Project Management certification (PMP, PRINCE2, or equivalent).
Why You’ll Love It Here:
Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:
Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.

Strategic Technical Project Manager, AI Deployments at Gainsight · LumiJobs

Strategic Technical Project Manager, AI Deployments

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Gainsight

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