Provide on-site support at customer locations to diagnose, repair, and commission hydraulic and electro-hydraulic components and systems.

Troubleshoot customer machinery and system performance issues, identifying root causes and implementing effective solutions.

Develop specialized knowledge of industrial hydraulic and electro-hydraulic machinery and apply this expertise to meet customer requirements.

Utilize computerized hydraulic diagnostic tools to verify system functionality and control performance.

Support system testing, commissioning, and validation both in-house and at customer sites.

Proactively address and resolve complex customer issues and service-related concerns.

Identify and communicate potential service opportunities or new business needs observed at customer sites.

Collaborate with Field Service, Inside Service, and other internal teams to ensure effective communication and coordinated customer support.

Provide labor support to the Bethlehem service shop during peak demand periods, as needed.

Prepare detailed field service reports, including work performed, materials used, labor hours, and expenses.

Support other technicians remotely or on-site to ensure timely issue resolution and knowledge sharing.

Associate’s degree in Electronics, Mechatronics, Industrial Automation, or a related technical field from an accredited program OR High School diploma (or equivalent) with a minimum of 2 years of experience in a hydraulic/electronic service shop or field service environment.

Field Service Technician

Responsibilities

Benefits

Company

BoschGroup

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