Drweng Trading Systems Engineer supporting production trading systems across multiple asset classes and global locations. Focus on system availability, automation, monitoring, and incident troubleshooting.
Responsibilities
Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents.
Ensure maximum trading system availability to avoid missing any key trading opportunities
Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows)
Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management
Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe.
Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
Build documentation for common procedures, troubleshooting scenarios and system architecture.
Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment
