Kong Director, Channel Programs & Enablement at Kong responsible for designing, building, and managing partner programs and enablement tools. Leads partner portal development and cross-functional collaboration to grow channel business.
Responsibilities
Design, build, and manage partner programs supporting Kong's channel business
Develop partner program collateral, documentation, and onboarding tools
Develop and manage the partner portal leveraging Salesforce and PRM systems
Manage partner portal administration including lead registration, opportunity tracking, and commissions
Work with Channel Operations/IT to implement channel strategy, data/reporting, system workflows, and governance
Design Channel Enablement certification and badge model
Collaborate with Channel Marketing, Channel Services, Customer Success, and Sales Enablement on partner tools and training
Manage partner agreements and contracting in coordination with Legal
Communicate channel programs and updates internally to drive alignment
Work cross-functionally with Marketing, Product, Legal, and Finance to grow partner programs
Solicit partner feedback and implement program/process changes
Build and lead a team managing channel programs, enablement, portal, communications, and MDF/incentive management
Qualification
Thrives in fast-pacedProblem solver and self-motivatedStrong interpersonal skillsShares Kong's values
Required
Prior experience building and running partner programs, channel enablement, channel marketing, and/or channel development in technology or services
Thrives in fast-paced, ever-changing environment
Problem solver and self-motivated
Exceptional oral and written communication and presentation skills
Strong interpersonal skills
Ability to conceptualize and sell ideas internally
Excellent time-management and multi-tasking abilities
Innovation and ability to build consensus
Works well as team member and individual contributor
Shares Kong's values
Prior leadership experience appropriate to director-level role
Ability to travel if needed and comply with travel policy
