Kong International Director of Deal Desk leading deal desk and operations for EMEA and AP markets. Drive deal structuring, pricing strategy, and operational efficiency to accelerate revenue growth and ensure compliance.
Responsibilities
Kong is seeking an experienced and strategic International Director of Deal Desk to help build, scale, and lead a best-in-class deal desk and deal operations function supporting our international markets, including EMEA and AP. In this critical role, you’ll drive optimal deal structuring, pricing strategy, and operational efficiency to accelerate revenue growth, ensure compliance, and maximize deal value globally. Your expertise in managing complex deal negotiations, optimizing the quote-to-cash technology stack, and aligning cross-functional teams will be pivotal in delivering a seamless customer experience. As the International Deal Desk Director you will be a player-coach, partnering closely with Sales Leaders and Field Sellers.
This is an exciting opportunity to make a global impact by shaping Kong’s go-to-market strategy and deal desk operations across international markets. As an International Deal Desk Director, you’ll work closely with executive leaders and cross-functional teams, gaining high visibility while driving innovative solutions at a fast-growing, industry-leading company. You’ll have the chance to build and mentor a high-performing team, tackle complex enterprise deals, and contribute to a collaborative, people-first culture. We offer competitive compensation, equity, flexible work arrangements, and a comprehensive benefits package, all within an award-winning, growth-focused workplace.
Team Leadership:
Take action, provide innovative solutions, and drive consistent improvement
Manage, recruit, mentor, and develop a high-performing international deal desk team focused on customer-centricity, collaboration, and operational rigor
Foster a culture of accountability, efficiency, and continuous improvement
Align with AMER Deal Desk team to ensure global consistency and foster collaboration
Lead the execution of strategic pricing policies, discount guidelines, and approval frameworks across all international regions (EMEA and APJ)
Elevate pricing acumen within team and across Sales teams
Partner with Sales leaders, managers and sellers to align on Regional goals and strategies to close deals
Collaborate cross-functionally with Finance, Legal and Product teams to structure complex enterprise deals ensuring competitive positioning and maximizing profitability
Develop KPI’s to track team engagement and deal influence
Qualification
ExperiencedExtensive experience in Deal DeskProven ability to designDemonstrated leadership experience
Required
Strategic thinker and problem solver who can thrive in high-growth, fast-paced environments.
Exceptional communicator capable of clearly articulating complex issues to diverse stakeholders.
Experienced, collaborative leader who empowers teams and fosters a culture of continuous improvement and excellence.
Extensive experience in Deal Desk, Revenue Operations, Sales Operations, or related roles
Relevant experience supporting EMEA and APJ regions
Deep expertise in quote-to-cash technologies and processes
Proven ability to design, implement, and optimize pricing and deal management strategies
Strong cross-functional collaboration and communication skills; adept at influencing Sales teams at all organizational levels and engaging with Executive leaders
Strong understanding of financial modeling, profitability analysis, and commercial terms negotiation
Demonstrated leadership experience, with a passion for building and developing teams.
Experience scaling operational processes in fast-growing, global technology or SaaS companies.
Demonstrated expertise in consumption-based pricing models and strategies.
