Roku Senior Commerce Platform Manager at Roku to shape and scale commerce financial platform ensuring operational efficiency, financial accuracy, and regulatory compliance. Drive cross-functional initiatives and establish financial controls.
Responsibilities
Own the compliance posture of partner onboarding and payout workflows, including partner identity, tax compliance validation, tax reporting, sanctions, regulatory screening, and the controls that evidence them
Design, document, and maintain financial and operational controls across order lifecycle, billing, and payout systems, ensuring audit-readiness for internal audit, external auditors, and SOX
Partner with Legal, Tax, Finance, and Risk to translate regulatory and contractual requirements into platform specifications and track them through delivery
Lead remediation of compliance findings and drive systemic root-cause fixes for financially impactful defects
Evaluate new commercial constructs, partner models, and payment methods against payout capabilities, onboarding readiness, and compliance requirements prior to contract execution
Drive automation across partner onboarding, payout approvals, and disbursement workflows to enhance accuracy, traceability, and operational scale
Minimize manual adjustments and post-contract rework stemming from unsupported payout logic or onboarding gaps
Own the roadmap and backlog for platform initiatives across order lifecycle, billing, and payment integrations, aligned with downstream payout, reconciliation, and reporting dependencies
Define system contracts and event standards needed to support control and compliance requirements in collaboration with architects and engineering leads
Conduct comprehensive impact assessments for product, payment, and platform changes affecting billing, payouts, reporting, or financial liabilities
Establish financial and compliance readiness checkpoints as part of launch and deployment governance, partnering with TPM and Commerce Governance
Protect reconciliation integrity and month-end financial close readiness from platform and architectural changes
Qualification
Report on compliance postureExtensive experience in paymentsProven track record designingDeep familiarity with order lifecyclePractical experience leveraging AIExperience operating within large-scale
Required
Report on compliance posture, control health, and key operational risks to executive leadership, escalating systemic issues promptly
Extensive experience in payments, fintech, or commerce platform roles, with deep, hands-on expertise in payments compliance, financial controls, or regulated money movement
Comprehensive understanding of the global payments ecosystem, including payment service providers (PSPs), settlement workflows, payouts, disbursements, and tax calculation/reporting
Proven track record designing, implementing, and operating financial and operational controls in an audited environment (SOX or equivalent), working directly with internal and external auditors
Working knowledge of relevant financial regulatory domains, including KYC/KYB, sanctions screening, tax reporting, and PCI compliance
Demonstrated ability to own a technical platform roadmap and successfully deliver cross-functional initiatives through Engineering and Product teams without direct authority
Deep familiarity with order lifecycle, billing systems, and event-driven architectures sufficient to assess downstream business impact and define detailed functional requirements
Exceptional written and verbal communication skills, with proven ability to translate complex legal, tax, and regulatory mandates into clear technical and operational requirements
Practical experience leveraging AI, machine learning, or intelligent automation to enhance operational efficiency, strengthen controls, identify risks, and scale platform operations
Background in subscription billing models, digital marketplace payouts, or ledger/journal automation
Experience operating within large-scale, high-growth, or global platform technology companies
Demonstrated experience in people management, team leadership, or formal mentorship
