People Experience Consultant

Required

• Strong business/commercial acumen, curiosity and high learning agility.
• Demonstrated experience managing sensitive employee matters, performance concerns, workforce changes, terminations, and post-exit issues with discretion and sound judgment.
• Working knowledge of U.S. employment laws and federal and state regulations; experience supporting Canada, Latin America, EMEA, or other international populations is strongly valued.
• Strong Workday capability, including employee data changes, organizational transactions, approvals, reporting, and audit-minded quality control.
• Strong AI skills, developing and deploying tools to assist personally and with the PXC team.
• Experience with ServiceNow or another HR case-management platform, including case ownership, escalation, documentation, and stakeholder communication.
• Advanced organizational and project-management skills, with the ability to manage multiple confidential workstreams, deadlines, trackers, and stakeholders without losing accuracy or follow-through.
• Highly data literate, with experience auditing information, maintaining a source of truth, producing reports or dashboards, and translating data into decisions and process improvements.
• Excellent written and verbal communication skills, including the ability to create clear manager guidance, process documentation, employee communications, and executive-ready updates.
• Comfort operating in a global, matrixed environment and taking initiative where ownership, process, or handoffs are not yet fully defined.
• Strong Microsoft Word, PowerPoint, and Excel skills, with practical experience using AI and digital tools to improve HR service delivery.
• PHR, SHRM-CP, or equivalent professional HR certification.