Desktop Support Technician

Las Vegasfull time

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On Site

H1B: no

Aksengineeringforestryllc Desktop Support Technician at AKS responsible for troubleshooting and resolving computer, software, and printing issues for internal users. Provides training and maintains documentation to support team productivity.

Responsibilities

Troubleshoot and resolve computer, software, and printing issues for internal users
Install and configure operating systems and software applications
Support basic hardware setups and peripheral devices (like printers and scanners)
Provide friendly, helpful training to team members on using software and equipment
Maintain accurate documentation of support tickets and system configurations
Communicate technical issues clearly and simply with non-technical users

Qualification

A strong communicator with a clearCompTIA A+At AKSMeaningful GrowthReal Collaboration

Required

A strong communicator with a clear, patient approach to solving problems
Comfortable diagnosing and fixing common computer issues
Familiar with Windows operating systems and basic software tools (e.g., Microsoft Office)
Organized and detail-oriented when it comes to tracking tasks and documenting fixes
Eager to learn and grow in a professional IT environment
Proactive about learning new technologies, including AI-based tools that enhance productivity

Preferred

Associate degree or relevant coursework in computer science, information technology, or related field
CompTIA A+, Microsoft, or other IT certifications
Experience with help desk or ticketing systems
Familiarity with basic networking and system administration concepts
Hands-on experience or interest in using generative AI tools to automate tasks and improve workflows
At AKS, we believe your work should support your life, not the other way around. Here's what you can count on when you join our team:
Meaningful Growth: Whether you're just starting out or looking to advance, we offer hands-on training, mentorship, and clear paths for professional development so you can grow with purpose.
Real Collaboration: Join a team that brings diverse perspectives together to solve complex challenges with creativity, curiosity, and a shared commitment to quality.

Benefits

Medical
401(k)
PTO

Company

Aksengineeringforestryllc

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Source: greenhouse

Active within the past hour

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