Whop Fraud Analyst (Contractor) at Whop responsible for auditing businesses and users to prevent fraud and manage risk. Own queue and policies with high agency and thoroughness.
Responsibilities
Audit businesses and users on a regular basis to decide if Whop can support them
Manage risk as each situation changes, and decide which businesses earn elevated privileges
Assess flagged KYC and KYB in order to keep Whop compliant with OFAC guidelines
Work with Customer Support to make sure policy is communicated consistently across the platform
Adjudicate refund requests between merchants and sellers
Be thorough on every case. When something looks off, follow it all the way. A bad refund means checking the merchant. A dispute rate that is "not that bad" still gets a full look
Flag unclear policy for review and provide recommended changes at your discretion
Qualification
Background in fraudExtremely thoroughVery high agencyThinks in systemsWrite clearlyCareful with moneyAI native
Required
Background in fraud, risk or other finance-related industry
Extremely thorough. You check every step, not just the one in front of you
Very high agency. If you see a problem, you don’t ask for permission to fix it
Thinks in systems. You solve each problem for everyone it affects, so the same facts always get the same answer
Makes sound calls on incomplete information, and asks for more before guessing
Write clearly. Your notes get read by the team and your answers get passed to merchants
Careful with money. You will move funds, release reserves, and issue refunds
AI native. Comfortable vibecoding your own tooling and writing your own policy