Niramedical Medical Receptionist at Central Texas Neurology Consultants providing a warm, organized front desk experience for neurology patients. Responsible for patient welcoming, scheduling, insurance verification, and HIPAA compliance.
Responsibilities
Greet patients and families with warmth and empathy
Manage the check-in/check-out process
Maintain an organized, comfortable front lobby
Manage phone lines and answer patient inquiries
Triage calls and accurately schedule specialized neurology appointments
Verify insurance eligibility and collect co-pays
Process new patient paperwork and scan/route medical records securely
Work closely with neurologists and clinical staff to ensure smooth daily patient flow
Maintain strict compliance with HIPAA guidelines
Qualification
1–2+ years of medical front-deskProficiency with basic office softwareAbility to multitask in a busy clinic
Required
1–2+ years of medical front-desk, healthcare administration, or high-volume customer service experience
Proficiency with Electronic Health Records (EHR) systems
Proficiency with basic office software
Exceptional verbal and written communication skills