Hostinger AI Technical Support Specialist responsible for handling complex customer issues and maintaining AI chatbot quality. Supports customers and contributes to AI-driven automation and workflow improvements.
Responsibilities
Solve complex customer issues alongside AI
Review AI chatbot prompts and identify patterns
Drive innovation in AI tools and automations
Contribute to team growth through mentoring and knowledge sharing
Qualification
Fluent EnglishUnderstanding of domainsHands-on experience with WordPressExperience contributing to AI tools
Required
Fluent English, written and spoken
Deep technical troubleshooting experience in hosting, infrastructure, or networking
Understanding of domains, DNS, email systems, and website setup
Experience using AI to build or automate processes
Preferred
Hands-on experience with WordPress, cPanel, hosting environments, or website management tools
Experience contributing to AI tools, automations, or chatbots
Proven experience in improving internal workflows
Benefits
Permanent remote opportunity
Competitive monthly compensation in USD or EUR
3-5 weeks compensated initial training period
Commissions (10%) for additional services
20 days of paid suspension days
Flexible compensation models
Access to Udemy, Successors Academy, Scribd, and more
