Sr. Clinic Launch Associate (West Coast) at Rula · LumiJobs
senior
$91k–$106k
H1B: no
Rula Sr. Clinic Launch Associate at Rula responsible for opening and operating physical clinics for in-person therapy. Focus on preparing new spaces, supporting therapists, coordinating vendors, and resolving operational issues.
Responsibilities
Rula is seeking a Sr. Clinic Launch Associate to help open and operate physical clinics where therapists can meet patients in person. As part of our In-Person Therapy team, you will spend most of your time in the field preparing new spaces, supporting therapists, coordinating vendors, and resolving day-to-day operational issues. You will work with a collaborative team that values practical problem-solving, clear communication, and learning from each new launch. This is an opportunity to shape how Rula’s clinics operate and build repeatable processes that support expansion across the country.
Qualification
100% remote work environmentAttractive pay and benefitsComprehensive health benefits
Required
3+ years of professional experience in multi-site operations, clinic operations, facilities, hospitality, retail, events, or another role supporting physical locations
Strong verbal and written communication abilities are essential. You must be able to act as the primary local point of contact for therapists, empathetically resolve platform/scheduling issues, and collaboratively engage with cross-functional internal teams (Support, Marketing, Provider Success)
Proficient in Google Sheets and basic data visualization skills
Ability and willingness to learn new software platforms quickly (e.g. our Ops App, Hex dashboard, etc)
Willingness and ability to travel to other U.S. markets and remain on location for several weeks or months during clinic launches, ideally West-Coast based
Proven ability to quickly identify and independently resolve physical and administrative roadblocks (e.g., lockbox access, lost keycards, office supplies, room bookings) with full on-the-ground ownership and a focus on durable solutions rather than temporary patches
Preferred
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
1+ years of experience managing physical spaces (e.g., offices, clinics, events, hotels, coworking)
1+ years experience at a high-growth start-up
Strong analytical skills with an eagerness to dig deep into office performance data. Ideal candidates will proactively use existing dashboards to report on slot data, track provider sign-ups, and identify office misuse to inform targeted outreach strategies
We're serious about your well-being! As part of our team, full-time employees receive:
100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
