Technical Business Analyst

Required

• Proficient with Microsoft Office Tools (Word, Excel, Outlook, PowerPoint).
• Software Development Life Cycle and development concepts.
• Basic understanding of the COBOL coding language and/or AI tools in IBM’s iServer environment.
• SQL Server and/or DB2 database experience.
• Excellent interpersonal, written, and oral communication skills.
• Exceptional attention to detail and a great personality.
• Facilitate working meetings, elicit and solicit information, and absorb the information being communicated; facilitate a shared understanding of the problem, possible solutions, and scope of the project in its entirety; facilitate solutions to technical challenges among multiple teams when they involve negotiation between multiple business and technical stakeholders.
• Apply critical thinking skills to determine the appropriateness of requests, with periodic reviews of business procedures to clarify or change a business process. Use the knowledge gained in the daily operational procedures as input to business process and procedure documentation.
• Prioritize across multiple tasks in a fast-paced environment.
• Present technical and non-technical information to all stakeholder groups.
• Multi-task in a fast-paced environment while remaining focused on service to the client.
• Manage time effectively to meet deadlines.