Adyen The Senior Enterprise Account Manager at Adyen manages relationships with global SaaS platforms and e-commerce marketplaces. The role focuses on educating partners, driving revenue growth, and supporting integration across multiple teams.
Responsibilities
Be the main point of contact, educator, and trusted adviser for all of your customer’s different departments
Power the growth of your customer’s platform in multiple channels and regions, through proactive advisory in Adyen’s products and services as well as the international payments landscape
Manage the integration of the platform into various Adyen for Platforms product offerings, as well as help set up and constantly improve their reporting/ analysis and APIs into their backend and frontend UI
Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought-through integrations for platforms based on their needs
Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen’s product team to help identify improvements and developments for continued innovation
Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps.
Qualification
A born networker with high energyA natural communicator and team playerA problem solverAdditional Requirements
Required
You have a minimum of 7 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software.
Commercial experience working within payments, financial services, marketplaces, or SaaS platforms.
A born networker with high energy, self-starter with a proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills.
A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.
A natural communicator and team player, comfortable driving technical and commercial discussions.
A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges.
A cross functional project manager of commercial, operational, and technical projects.
Have a hands-on mentality being able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, at the same time make smart decisions on prioritization and delegation while looking at short- and long term planning.
Additional Requirements:
This role is based out of our San Francisco office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
You have full professional written and verbal proficiency in English (other languages are a plus)
