Huntress Sales Operations Specialist at Huntress supporting the sales organization by removing obstacles and improving workflows. Responsible for maintaining accurate sales data and acting as a liaison between multiple departments.
Responsibilities
You are a detail-oriented, process-driven Sales Operations Specialist who helps the full sales organization work more effectively. You support SDRs, AEs, CAMs, Reseller Reps, and SEs by removing obstacles, providing practical operational guidance, and keeping the right teams connected. You bring Candor to cross-functional work by communicating clearly, surfacing issues early, and helping Sales, Finance, Legal, GTM Systems, and Engineering solve problems together.
You are Outcome-Obsessed about the systems and processes that enable the sales team to deliver results. You look for bottlenecks, improve workflows, maintain accurate data, and follow issues through to resolution. You take ownership when something is not working, help others navigate tools and processes, and measure your impact by how much more smoothly the sales organization can operate.
Serve as a frontline resource for the sales organization by answering questions, resolving issues, and helping SDRs, AEs, CAMs, Reseller Reps, and SEs stay unblocked.
Partner with RevOps leadership to identify operational bottlenecks and implement practical solutions.
Document, maintain, and optimize sales operations workflows so teams can work with greater clarity, efficiency, and consistency.
Identify opportunities to improve processes, implement sales technology enhancements, and reduce manual effort through tools and automation.
Support monthly financial reconciliation, data auditing, and the accuracy of sales data, reporting, and performance metrics.
Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations.
Use AI tools such as Claude and Serval for practical research, drafting, analysis, and workflow support while applying sound judgment to the output.
What You Bring to the Team:
You have 5+ years of experience in sales operations, sales support, or a related role supporting revenue-generating teams.
You have experience with Salesforce and billing processes.
