Huntress Manager, Channel Account Management at Huntress leads a team of Account Managers to drive Net Revenue Retention through product expansion, cross-sell, and renewals. The role focuses on scaling post-sale growth and partner engagement.
Responsibilities
As Manager of Account Management, you will lead and develop a team of quota-carrying Account Managers responsible for driving Net Revenue Retention (NRR) through product expansion, cross-sell, and renewals across Huntress’ customer and partner (MSP) base.
This role is central to scaling Huntress’ post-sale growth motion. You will own your team's performance across expansion, retention, and partner engagement, ensuring customers and partners continue to realize greater value from the Huntress platform as their businesses grow.
This is a high-impact, high-visibility role, with success measured by predictable expansion, strong renewal performance, accurate forecasting, and durable partner relationships.
Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment
Own team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates
Establish and maintain operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management
Hire, onboard, and ramp new Account Managers while continuously developing top performers
Reinforce Huntress’ culture of accountability, execution, and customer impact
Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses
Build and maintain strong executive and operational relationships within partner organizations
Execute scalable customer and partner engagement motions that ensure consistent communication, education, and value realization
Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes
